Accessibility statement

I want the repair information and request journey to remain clear and usable with a keyboard, assistive technology, magnification, reduced motion and a small screen.

Pre-launch draft prepared 3 August 2026. A full production accessibility audit and any resulting fixes are required before this statement becomes final.

Measures built into the website

  • A skip link, semantic headings and landmarks, and descriptive page titles.
  • Visible keyboard focus and controls designed for keyboard operation.
  • Text and controls that reflow at 200% zoom and across small screens.
  • High-contrast text, links and validation states that do not rely on colour alone.
  • Native form labels and constraints, plus an error summary that links back to each field.
  • Reduced-motion support and no essential information conveyed only through animation.
  • Plain-language safety messages, including the unsafe-battery postal stop.

Known pre-launch work

The final audit must cover current versions of major desktop and mobile browsers, keyboard-only operation, screen-reader announcements, 375px layout, 200% zoom, reduced motion, colour contrast, structured content and the full form error-and-success journey.

Third-party payment pages and email clients are outside this website’s direct control. Their accessibility must be considered when the payment provider and production email templates are approved.

Tell me about a barrier

Email repairs@rmcdevicerepairs.co.uk and describe the page, what you were trying to do, the barrier you met and any assistive technology or browser details you are comfortable sharing. Do not include passwords, passcodes or sensitive device information.

If you need repair information in a different accessible format, tell me what format would work. I will explain what I can provide and how it will be supplied.

Escalating a concern

If an accessibility concern is not resolved, use the complaints process. The final statement will include any additional enforcement-route wording required for this private-sector UK service after professional review.